Disable the Clutter Feature in Outlook

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Problem: I do not like the "Clutter" Feature of Outlook and would like to disable it.

 

Solution: This feature can be disabled for your individual mailbox by following one of the two options below.

 

OPTION 1 - Use these steps for Outlook 2016:

  1. In Outlook 2016, right-click the Clutter folder and the choose Manage Clutter
  2. Sign in to Outlook on the Web using your Evangel account.
    It will take you directly to the Clutter options page.
  3. Unselect "Separate items identified as clutter" and then Save

 

Or, if your page looks like the one below, choose Don't separate items identified as Clutter.

 

 

Note: The Clutter folder remains in Outlook even after you turn off the feature.

 

OPTION 2 - Use these steps for Outlook on the web:

  1. Sign in to Outlook on the Web using your Evangel account.
    It will take you directly to the Clutter options page.

  2. In the upper-left corner of the page, choose App Launcher and select Mail


  3. On the navigation bar, got to Settings, then Options, followed by Mail, Automatic Processing, and select Clutter.


  4. Unselect "Separate items identified as clutter" and then Save


    Or, if your page looks like the one below, choose Don't separate items identified as Clutter.



    Note: The Clutter folder remains in Outlook even after you turn off the feature.

 

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