IT Services for Employees

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Here are the services we provide for the Evangel Community

We provide for the following areas:

  • Helpdesk
  • Mail & Print
  • Business Intelligence & Data
  • Systems 
  • Telecom & TV (no longer supported by IT)
  • Management

Helpdesk 

User Support
Employees, Classrooms, Labs, and Printers

Helpdesk SLAs
Service Level Agreements (SLA) to ensure excellent customer experience

Audio Visual Classrooms and Conference rooms
Projectors, Podium Equipment and Digital Signage 

Training
CAMS, Microsoft Office, and Windows

Mail & Print 

Packages
Sending & Receiving services. These services include Fold/Insert/Hand Mail Processing

Printing and Copying Jobs
Provide binding, laminating, and cutting

Submit a Print Request
Print Request Form

Business Intelligence & Data

Databases 
The following databases

  • CAMS - Student Information System 
  • TargetX - Enrollment and recruitment CRM
  • Raiser's Edge - Alumni and development CRM
  • Financial Edge - Accounting database
  • PowerFAIDS - Financial Aid database
  • EMS (Event Management System) - University Scheduling software
  • The Hub / Collegiate Link 
  • Course Commons

Portals 
The following portals

  • Student Portal - Registration checklist, ledger, and grades
  • Faculty Portal - Class registration and attendance 
  • Employee Portal - Service requests and announcements 
  • Records Portal - Student released info is visible to whom the student wants

Custom Programming

  • Scholarships Application 
  • Housing Application 
  • Physical Plant Helpdesk 
  • Online sales and bill pay
  • Course catalog 
  • Mass email - bulk messenger
  • The Write Place applications 
  • Student Development App - Chapel attendance, curfew, and fines

Systems

Computing Devices
We support Evangel provided equipment and employee personal equipment 

Productivity Software
Microsoft Office and Email

Network
We provide Internet Access, Wireless (WiFi) support, and access to departmental resources

Telecom & TV

Phone Service
Phone service is now provided by the telecom personnel in Physical Plant

Television
Cable TV Service is now provided by the telecom personnel in Physical Plant

Management

StratOp
Strategic planning for cabinet and university departments

Project Management
Executing StratOp initiatives

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