Fix for Outlook Not Loading Account Information Correctly

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Problem: User is on a different machine than normal and would like to use the outlook software but they receive an error about no email accounts available.

 

Resolution:

Open Control Panel

Type "mail" into the search box in the top right of the screen

Open Mail (32-bit)

Select "Show Profiles"

Select the Evangel13 email account and hit the "Remove" button.

Reopen Outlook and follow the prompt for setting up a new account with the automatic settings.

 

 

 

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